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Higher Care Services

Support that is safe, responsive and built around your individual needs

Higher Care Services provides disability support across Melbourne, helping people live with greater independence, confidence and connection through high-quality, culturally responsive care.

Support worker helping a young participant with a healthy meal
Melbourne based Culturally responsive Governance-led care

Make a Referral

We welcome referrals from participants, families, support coordinators, health professionals and community organisations.

Make a referral today

Explore Services

We provide practical, flexible supports designed around your goals, preferences and daily life.

Explore our services
What We Do

Practical support that fits your life

Higher Care Services provides flexible disability supports shaped around daily life, community connection and personal goals.

Higher Care Services worker supporting a participant
  • Personal care and daily living support
  • Household tasks and home assistance
  • Community access and social participation
  • Transport and travel support
  • Life skills and independence building
  • Employment and education support
  • Group and centre-based activities
  • Movement, exercise and wellbeing programs
  • Inclusion and early intervention support
Who We Support

Support for participants, families and referrers

People with disability across Melbourne

Participants who are self-managed and plan-managed

Families and support networks

Support coordinators and referrers

Why Choose Us

A provider built differently

Higher Care Services has been designed with strong governance and compliance systems, structured workforce training and supervision, clear safeguarding and incident processes, culturally responsive support and a commitment to consistent, reliable service delivery.

  • Strong governance and compliance systems
  • Structured workforce training and supervision
  • Clear safeguarding and incident processes
  • Culturally responsive support
  • Consistent, reliable service delivery
Service Areas

Based in Williamstown | Supporting Melbourne

We provide services across Melbourne metro and selected Victorian regions depending on support type and availability.

Higher Care Services worker helping a participant in Melbourne

Getting started with us is straightforward

Whether you are a participant, family member or support coordinator:

  1. 1

    Submit a referral online

  2. 2

    Speak with one of our team members

  3. 3

    Confirm whether services can be aligned to your goals and location

Higher Care Services team supporting participants
Careers

Our employer value proposition

At Higher Care Services, we do things differently.

We are committed to building a workforce that is safe, capable and supported from the very beginning. All workers are screened in line with NDIS requirements, and every team member completes structured onboarding and training before working with participants. This ensures that supports are delivered consistently, safely and in accordance with best practice.

Unlike many providers, we employ our workforce rather than relying on contractors. This means greater consistency for participants, stronger supervision and accountability, and a more supported and stable working environment for staff.

Work with a provider that prioritises quality and accountability

We take a long-term approach to both our workforce and the people we support, building trusted relationships that lead to better outcomes for everyone.